Building & Retaining
Membership
[From e-Note, Aug 2009]
September SING! Harmony-wide Membership Drive
Anne Leinen, Member Services Administrator
Announced in the July E-Note as the September Membership
Initiative, our Harmony-wide Membership Drive begins in
September. For easier name recognition and a more fun approach,
we’re now calling it “September SING!”
The commitment and support of every chapter is vital to
this effort. Members are our lifeblood: a vital part of
every chorus. New members keep us young, vibrant, and generate
new energy within our chapters and the organization. This
year, as we celebrate Harmony’s 50th Anniversary,
what better way to do so than to introduce new women to
barbershopping and Harmony, Inc? In recognition of recent
declining membership, now more than ever, we need new membership
growth to propel us into our next 50 years.
Take the rest of this month to plan your chapter’s
September recruiting event. Your plans can be as simple
or as grandiose as time and resources permit. Some better-known
options include: Open Houses, Guest Nights, Free Singing
Lessons, Open Rehearsals, Holiday Choruses, etc
As you read through the rest of this E-Note, you’ll
find lots of different ideas – find the one that suits
your chapter best. There are also articles on ways to publicize
your chapter to your community, and keeping guests and new
members excited about your chorus.
Take the time now to plan your “Sizzle in September” or “See
You in September” recruiting event. Don’t forget
the wealth of materials available to all chapters on the
Harmony website in the “Membership Tools and Resources” section
and also read the success stories from our last two year’s
Operation Sparkplug winners in “Chapter Chatter.”
This is our 50th Anniversary – let’s begin
our next 50 years with a focus on membership growth!
September SING! Membership Retention Ideas
Louise Cowan, Membership Retention Coordinator
As your chorus gears up for its September SING event, here
are some ideas to keep your guests coming back:
As your guests walk through the door, involve them right
away. Have the Music team prepare a plan for teaching tags,
prepare guest music folders /binders, and prepare upbeat
songs that the chorus can sing to motivate and inspire younger
prospective members. Be sure that a chorus member is always
talking to or helping a guest. Newcomers need to feel a
part of the group.
Have a short, one-piece information sheet about your chapter
available to guests.
Have music packages ready that guests can take home, perhaps
with a learning tape included. This will make guests comfortable
and singing with the chorus sooner.
Make voice testing a fun, non-threatening activity
And once those guests become members….
- Help new members feel a connection to the chorus. They
must feel safe to be open with their opinions, needs,
and concerns.
- Encourage new members to participate in the chapter
organization by involving themselves on committees, fund
raising initiatives, and recruiting members.
- Encourage social networking within the chorus that might
involve extra practices at members’ homes, family
barbecues, and special event trips. A chorus retreat is
a great way for new members to feel a part of the chorus.
- Stay connected to your associate members and former
members.
- Provide support networks that reach out to help members
that have health problems, problems with transportation,
learning and memory issues and economic concerns.
- Connect members to other Harmony, Inc. choruses by encouraging
attendance at Education Days, HITS, Area and International
Contest and Convention.
- Help members become more knowledgeable with current
technology.
September SING! A Great PR Opportunity!
Margaret Lavictoire, Internal PR Coordinator
All media (print, radio, TV, on-line) need to provide interesting,
newsworthy stories and information to gain a following by
their target audience. However in doing this, they are under
constant (and increasing) pressures of tight timelines,
limited staff, and limited space (number of pages, airtime
etc). Given these constraints, they are going to follow
the stories that give them the most interest and news with
the least amount of effort.
So, to promote your chorus and in particular, your new
members recruiting drive, you need to make your event interesting,
newsworthy, relevant, and easy to cover.
Here are some ideas:
Interesting – provide pictures; sound clips;
have a spokes person that portrays the chorus having fun
making top quality music.
Newsworthy – what’s special this week;
provide specific dates
Relevant – highlight members from community
covered by a local paper; tie in with health benefits
of singing; September is a time for starting something
new!
Easy to Cover – send information well in
advance; provide a press release that reads like a news
story; be responsive to last minute inquires.
Specifically for our September SING initiative, look for
a PR template on the Harmony Website in the Membership Tools
and Resources Section.
Hard news items (political, criminal, tragedy) will always
get more than their share of news coverage, but most media
also want to provide some balance with brighter, human interest
stories. Don’t be disappointed if you get pre-empted
by a day or week of heavier news but do work hard to get
your share of the coverage for local events.
Questions or ideas to share:
Link to http://groups.yahoo.com/ and search for HIPR (Harmony
Inc’s Public Relations). Sign up and get in the conversation.
More into Facebook - Search for “Harmony Incorporated” and
start a discussion.
Membership Tip of the Week
[ From April 2009 e-Note ]
Anne Leinen, Member Services Administrator
Below are membership recruitment ideas that have been posted
on the Harmony Connection during the month of March, just
in case you missed them or you aren’t on the Harmony
Connection.
- Look into placing a chorus flyer promoting free vocal
lessons in bundles with other story flyers. You may find
rates to be very reasonable. One chorus paid $90 for 2000
flyers.
- Be sure there are good quality posters, flags, banners,
etc. identifying your chorus in public -- whether you
are singing or using materials for publicity.
- Make up a chorus tee-shirt that says "Ask me where
I sing!"
- Invite local high school groups to be on your annual
show. You'll get more audience members and you'll be introducing
barbershop to your local youth.
- Set up a concert that benefits a charity, and invite
women in the community to join you for that concert.
- Offer complimentary show tickets to musical directors
in your community, and to your advertisers in the show
program.
- Get your chorus name out on Facebook (have an open page
for your chorus), Craig's List and Community Calendars.
- Create a membership team within your chapter and assign
each member one item to do, such as:
- Attend a Chamber of Commerce meeting
- Advertise the 50th Anniversary of HI locally
- Seek local corporate sponsors -- work with other area
choruses together
- Contact home school groups and suggest having youth
members join for school credit.
- Place copies of the "Key Note" or your Area
newsletter in your doctor's waiting rooms (getting permission
from the office staff), with a tear-off sheet with your
chapter contact info inserted.
- Waiting areas in other businesses
such as salons, beauty shops, etc. work as well.
Membership Tip of the Week
[ From March 2009 e-Note ]
Anne Leinen, Member Services
Administrator
The Membership Team had a productive teleconference to
brainstorm membership recruitment ideas awhile ago. From
these recruitment ideas, I have been putting a “Tip
of the Week” on the Harmony Connection. Since not
everyone is on the Harmony Connection, each month in the
E-Note I will provide a summary of the prior months’ tips.
There were three tips for February:
- Visit local businesses and get permission to sing
a few songs. Call it "Harmony Caroling", as
opposed to Holiday caroling which is only done once a
year. Hand out your chapter's flyers and information.
- Invite local women’s groups (red hats, church,
sororities/fraternities) to participate in your fundraiser
and share the proceeds. Give an incentive of a free performance
to the group that helps the most (ex. sells the most tickets).
This will also help provide a good turnout at your next
annual show.
- Create a special flyer for members of the local BHS
chorus, inviting their wives, daughters, and significant
others to an evening of “Discover Harmony”.
7 Tips for Reaching Out to Young Women
[ From February 2009 e-Note ]
Janice Westphal, Youth Outreach Coordinator
- Go where the girls are! Schools, 4-H clubs, Scout Troops,
church groups, Boys and Girls Clubs, etc.
- Have a “big sister” night. Every member
brings a young woman to rehearsal (nieces, daughters,
grand daughters, children of friends, etc.)
- Sing songs that appeal to youngsters (contact me for
ideas)
- Sponsor a one day clinic for young women singers
- Introduce a program to your local high school
- Be “young in heart.” Having youngsters around
is a joyful experience. The generations can learn from
each other
- Apply for funds available to every Area for youth outreach.
Contact your Area Representative.
Youth Outreach Promotion
[ From December 2008 e-Note ]
Janice Westphal, Youth Outreach Coordinator
Our youth are energetic, creative, motivated and full of
life. What a great resource for your chapter! Have you asked
a young woman about singing in your chapter?
Have you tried this?
- Call the local high school music educator and talk about
your chorus opportunities for the young women
- Contact the YMCA
- Call the Boys & Girls Clubs
- Ask each young woman you meet – “Do you
like to sing?”
- Ask each young woman you meet about her high school
singing experiences
- Contact the local theatre
- Contact Janice Westphal about the programs for Youth
Outreach
- Youth Outreach Event and the school involvement programs
are available at jlwestphal@charter.net
- Talk with the home and school association in your area
- Make a list of the places where young women gather and
be there talking and singing with them
- Encourage the young women in your chorus to sing with
the Minor Chords at IC&C in November.
- The Jacquelyn Klooster
Scholarship is available for financial assistance.
- Attend high school choral programs and concerts to show
your support. Wear a pin identifying yourself and promoting
your chorus
- Ask any local girl quartets to sing on your annual show
- Reach out to directors of local youth choirs. Let them
know that opportunities for young women to sing are available
for those who “age out” of the children’s
group.